Windows 10 News and info | Forum
August 20, 2018, Loading... *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: This is a clean Ad-free Forum and protected by StopForumSpam, Project Honeypot, Botscout and AbuseIPDB | This forum does not use audio ads, popups, or other annoyances.
 
  Website   Home   Windows 8 Website GDPR Help Login Register  
By continuing to use the site or Forum, you agree to the use of cookies, find out more by reading our GDPR policy.
Pages: [1]
  Print  
Share this topic on Del.icio.usShare this topic on DiggShare this topic on FacebookShare this topic on GoogleShare this topic on MySpaceShare this topic on RedditShare this topic on StumbleUponShare this topic on TechnoratiShare this topic on TwitterShare this topic on YahooShare this topic on Google buzz
Author Topic: Windows 10 April 2018 Update won’t install on Alienware laptops  (Read 185 times)
javajolt
Administrator
Hero Member
*****
Online Online

Gender: Male
United States United States

Posts: 28796


I Do Windows


WWW Email
« on: May 03, 2018, 02:10:35 PM »
ReplyReply

Microsoft recently released Windows 10 April 2018 Update and it appears the newest version of the OS is hitting an issue on Alienware laptops. A lot of users on social media networks and forums are reporting that Windows 10 April 2018 Update fails to install on Alienware laptops and Microsoft is yet to acknowledge the bug.

Windows 10 April 2018 Update fails to install on some Alienware laptops, and the system throws an error message “You’ll need to remove these apps yourself, and then select Refresh. These programs need to be uninstalled because they aren’t compatible with the upgrade – Hybrid laptops with discrete GPU connected to display.”

On Alienware Reddit discussion, a Product Specialist has unofficially acknowledged the bug. Umar Khan says that the users may receive an error message asking them to uninstall the Hybrid Graphics in order to upgrade to the newest version of the operating system. Umar claims that the installation issues is happening due to a graphics related bug in Windows 10 April 2018 Update which affects hybrid graphics platforms.

Umar has also confirmed that Microsoft has blocked the upgrade on some Alienware computers intentionally and it will be lifted once the fix is released with a cumulative update next month.

“There is no application you SHOULD uninstall. The block put in place is intentional from Microsoft due to a graphics related bug in Windows 10 version 1803 which affects hybrid graphics platforms,” he said. Umar has also shared an unofficial word around which appears to be helping several users.

Fix Windows 10 April 2018 Update installation issues on Alienware laptops

♦ Uninstall all GPU drivers and disable the GPU in Management.

♦ Enable Airplane mode and restart the PC.

♦ Search for updates with update wizard, don’t use any Windows 10 Update tool.

♦ Turn off airplane mode, and keep it off until the update is downloaded.

♦ Turn it back on when the download is complete.

“Thanks for your patience and the various Alienware communities’ diligence to work together on figuring out a workaround as well with me yesterday morning,” Khan said.

source
« Last Edit: May 03, 2018, 02:23:22 PM by javajolt » Logged



Pages: [1]
  Print  
 
Jump to:  

Powered by SMF 1.1.21 | SMF © 2017, Simple Machines

Google visited last this page August 13, 2018, 05:37:21 PM